Hi there,
writing today to ask for an advice,
I logged into my account after sometimes and found with surprice i got banned for using modified client.
Now the account itself was used exclusively by me from my personal desktop, same ip and stuff like that.
I tried to contact the assistance to ask for more informations about the ban, and after a VERY LONG streak of insta closed tickets, I found out my account had been banned for using a modified client.
I rushed to check if there were some strange log-ins and found out that right before getting banned a russian IP logged for like 5 days. I immediately told the assistance liking all the proof it was clearly not me, but they said that 2fact authentication was on so it’s my fault if someone logged in and used some malware.
This said, in the window of time all this happened I couldnt even check at gaijin authetication app cause i was in service, far from being able to read emails or even play the game.
Now my question was if there is something I can do or someone I can contact to even try to do something since I put so much effort and time in this game I love to see all my grind getting destroied by some russian “hacker” I would say. The problem is that i cant even know why i got banned beside the usage of a modified game client.
Im very grateful for the time you invested in reading this, but as can appear i’m really desperate about this situation, and every kind of advice will be so helpful.
Thank you in advice guys and have a good day ;)
It’s unfortunate you lost the account, but they’ve already given you the answer and unfortunately I doubt there is any other way to appeal it.
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