Hello,
Do anyone has this problem today, i tried to buy 2500 eagles but after an hour it still haven’t arrived yet on my account, i made the purchase through the steam and at the end of the payment i got an bad getaway error. 16 euros was removed from my account but no in game funds added… bummer!
For any issues with payments and in-game items you should contact support. You can find support and instructions on how to contact them here: https://support.gaijin.net/hc/en-us/articles/360000262858-How-to-submit-a-support-request
Also, the screenshot says the account name is “brutalwarsparrow” but your account name here on the forum is “Tondi2” , are you sure it’s the correct account?
yep, i already did create new ticket in support, no one have replied yet
Yes i already saw that, but when the holiday starts for Gaijin? 22. december? Today?..
Now its already 2. january holidays should be already done by now
There is nothing we can do on forum. Please wait for Support to answer your ticket. They should be able to help you.
Thanks for patience!
