Gift not showing up

I should have recieved a 1000 GE pack (as a prize from a tournament) but it isn’t showing in my account
the person already sent it, and to them it shows as if it was sent to me, but I dont see anything in my account
It’s weird, since they already sent me 150 GE before and that went through fine, but this just isnt showing up

You must go into the E-mail address accept the gift and then collect/get the gift on Gaijin’s Store Gift Section.

Never mind, an email tells me the sender just cancelled the gift, thats why it isnt showing up

hmm should contact that person