support gaijin net does not allow me to even begin submitting a ticket for some reason. i bought 600~ eagles to top off 300 already on my account, it is clear and documented. I bought star number 4 two days ago, it went through fine and dandy, my GE was spent. I login today and my star number 4 is not there
There are more than one way to contact support, if you’re having issues submitting a ticket while you’re logged in then you can try an alternate way. You can find support and instructions on how to contact them here: https://support.gaijin.net/hc/en-us/articles/360000262858-How-to-submit-a-support-request
No one on the forum will be able to help you sadly.
i cant sign in into the site either, i press the button, it just refreshes the site
It works fine for me so it doesn’t look like it’s an issue on Gaijins end. Try clearing out your browsers cache and cookies to see if that helps. You can also try using a different browser.
thanks for the reply, this is such a bummer. Never had problems with war thunder purchases before
Are you able to see the purchase in the “messages” in the in-game hangar? (the little envelope icon bottom right in the hangar)
no, im sorry, it doesnt scroll far enough, it’s been 2 days since the purchase. I have submitted a ticket btw, i hope this will be resolved
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Hope it gets resolved, good luck :)