As I wrote, I dont need your excuses.
“Just that I have been in IT since 1995 and looking at your post you have not added anything substantial”
What the actual fuck are you talking about?
So because you are in IT since 95 you can automatically assume that I did not even sent the required files in my report???
I have described all important aspects of my problem, try to read and comprehend it.
Do you guys have like a central directive to blindly attack anyone who dares to criticize the support?
Because thats what you are doing, and I encountered this behaviour here in the past. The actual problem does not matter as long as the support is critiqued.
Other than disrespecting me, what can you do?
You dont even have access to war thunder reports, do you?
Otherwise you could have checked out the reports that I filed, and see everything I put there.
1 Like
We asking you for info that we can debug base specifics.
As said, you can also send it here. But I would assume you do not want help and would rather attack people on the internet.
Bye.
cool down
you did provide perhaps GJ support the infos,
but not here where other knowledgeable people perhaps could help you
so either provide what @Its Filthy asked to provide help to you on your problem
or die crying that nobody wants to help you since you did not provide the correct infos
infos.zip (1.9 MB)
See launcher log entry: “videoMemory: 3221225472”
Hey, Whilst you already might of tried some things the users may have suggested. Please don’t be rude to them. I understand this can be frustrating to have some technical issues but remember this is a public forum with rules.
6 Likes
From your DxDiag
-
Dedicated vs. Display Memory: It shows Dedicated Memory: 3072 MB (3GB), while a GTX 1080 Ti should have 11GB of dedicated memory. This discrepancy might indicate a reporting error in DxDiag, an issue with driver installation, or potentially a hardware issue.
-
Driver Version: The driver version (32.0.15.6590) seems a bit unusual, as NVIDIA drivers typically have a versioning scheme like 537.xx or similar. Check if this is the latest driver from NVIDIA or if a reinstall/update could correct this.
-
Current Mode and Monitor Specs: The display is set to 2560 x 1440 (240Hz), while the native mode is 2560 x 1440 (119.998Hz). Verify that the monitor supports 240Hz at this resolution and that the DisplayPort cable can handle it, as running it above the native rate might cause issues in some scenarios.
-
Driver WHQL Date Stamp: The WHQL Date Stamp is listed as Unknown. Although this isn’t usually critical, updating to a fully WHQL-certified driver can sometimes resolve minor compatibility issues.
Follow the event viewer and device manager checks from this thread I made. Most likely the easiest to spot error. But right now, it looks like a out of date or bad driver install.
2 Likes
If I run dxdiag separately (instead of generating one by the WT launcher), the amount of VRAM shown is correct:
My monitor supports 240Hz, its default is 120.
I dont think its a driver issue, as nothing else has problems but WT. And I have DDU-d and reinstalled the driver multiple times, unless the nvidia installer is faulty, these are the components installed:
DxDiag_win.zip (16.4 KB)
dxdiag_wt_launcher.zip (12.2 KB)
The standard DxDiag seems more correct.
Recreate the steps that give you issues and then head on over to event viewer with the steps that I listed earlier. System log and Application log is what we are after here and more specifically, only “errors” that might occur while running WT.
Note, the driver version still feels weird to me.
WT clearly is running the 32bit dxdiag, as it is written in the output file:
“DxDiag Version: 10.00.19041.4957 32bit Unicode”
Due this it incorrectly detects the amount of vram, since 32bit is limited to ~4gb max.
This is the issue.
Still inconclusive. Between the two the driver still seems off.
Same time, your machine has a world of built in reporting tools. What we are doing is eliminating system failure which is easiest to do. If the system is 100% cleared we can look at what setting is out of place.
Basically, trying to save you and support time. Personally I would be neck deep in debugging if I could not play my games.
Inconclusive?
Both dxdiag outputs have the same driver version. Which is actually not the package version (561 whatever), but the individual driver file version. Look it up.
WT runs dxdiag in 32bit version. That is the issue.
I am not going to do anymore work with this, I already spent days of freetime on this.
Prove me that the driver version is wrong, show me a dxdiag from a different nvidia PC.
@DrFlankySpanky
Did you revert to older known-good drivers?
This is the drivers I’m on because anything newer has problems with software I use.
You certain it’s not your hardware?
For example, all Intel 13000 and 14000 CPUs are defective.
Easiest thing first in order: Revert drivers.
Compatibility mode.
1 Like
One of the first things I tried is to install older drivers. Even tried one from july or june, did not matter.
I have i5 12400F, not 13 or 14 series.
And as I wrote up in the opening, everything works flawlessly, benchmarks, games, diagnostic tools.
1 Like
Fine by me, not like I am trying to give you a hand while doing my own things either.
Checked up with a 1080ti user in my discord and no issues reported either, but then again their system does not match yours neither does their user config.
Personally I am on a 3070, no issues and the 1060 in my old system also gives no issues.
I have a fresh windows installation, freshly downloaded and installed everything.
How would my system be faulty?
Motherboard in UEFI mode, VGA has the nvidia uefi bios update.
DDU to remove drivers entirely as well before re-installing?
Compatibility mode?
Cause the game works flawlessly for me and I’m running your CPU.
Just an RTX 4070 instead cause I play at 4k.
32GB of system RAM cause I like having a browser open while playing games.
SSDs only for storage.
I have no 1080 Ti friends to ask cause they’ve all upgraded at this point.
When the game is working for others, it’s either an edge case with the software or it’s the computer running the software… usually both if it’s an edge case.
I remember when my RTX 2070’s known hardware defect finally showed itself, but would only show itself on War Thunder and one other title, and would run flawlessly for other games.
1 Like
I tried enabling CSM in bios, did not matter.
I reinstalled drivers multiple times with DDU.
Anyway possible to launch an older version of WT?
Does the dxdiag made by the WT launcher show you the correct amount of VRAM?
dxdiag is a Microsoft Windows command, not War Thunder.
It does show you the correct VRAM.
It does not tell you if your GPU’s VRAM is still good or if a module has partially failed, or whatever else.
I don’t know how to test GPU VRAM personally.
If you have a backup GPU I would try that.
If not… IDK.
You should test it… I just had the same on mine…
---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2504&SUBSYS_397D1462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 44846 MB
Dedicated Memory: 12115 MB
Shared Memory: 32731 MB
Current Mode: 5120 x 1440 (32 bit) (120Hz)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2504&SUBSYS_397D1462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 5120 x 1440 (32 bit) (120Hz)
Something is wrong with the dxdiag from the launcher.
1 Like
Start the WT launcher, click the tool icon on the top right corner.
Click the button diagnostic files, and wait for the output.
Check the dxdiag.txt.
Read the comments before. I just showed that WT runs dxdiag in 32bit, and it also shows in the launcher log that the vram is only ~3gb.
