Hey i recently made a post about my problem of not receiving an item i made a ticket and they responded that i need my steam id they responed to my ticket in 6 hours i responded to their message after 1 hour and then i waited but do i need to make a new ticket or just wait for their reply its been 1 day since then and i havent heard anything, SO should i make new ticket or keep waiting?
Replies take time, sometimes weeks, depending on how busy they are and how much they know.
yeah but im down -35 euro and thats alot for me
You should wait, making a new ticket or replying again will send the request to the back of the queue again.
Thank you this is really good to know
1 Like