Hi fellow gamers, i am having trouble with gaijin support, i have no idea why my ticket is unanswered. I created this ticket 72h+ and nothing.
English is not my language, some times i find hard to make my self clear, if you have trouble understanding, i can help you.
So the following " " is my exact ticket to gaijin. If you know anything that can help with my problem, fell free to leave a comment.
Another thing: this ticket was created under the category “others” and 19h ago i created the same ticket under the category “financial issues”.
"Hello and good afternoon!
I need some help with my account, i would like to buy premiun time on website store, but its not giving my region (Brazilian BRL) price tags on itens, its giving me CNY, i believe its chinese money. I would like to see and pay with my local money.
Observation: i want to buy 180 days premiun, if i pay 150 CNY (sale right now), i would pay 100 BRL (my local money). I have another gaijin account with the right location, and 180 days premiun its 53 BRL (almost half the CNY price).
I really dont know why the store is giving me chinese prices, and would love to change that.
IF, only if, this ticket takes to long and i miss the sale, could you give my a special coupom to pay the same price as today?
Observation: cleared cache and cookies, changed my profile`s settings place of residence to Brazil, nothing changed.
I thank you for your attention and time!"
After the text i sent 3 pngs: 1° showing the conversion CNY to BRL. 2° CNY price. 3° BRL price.
Well i hope i can find some kind of answer here, since the snail hate me =(
I’m open to any suggestions on this subject
Thx in advance guys!