Trying to top up my GJN, there are no payment methods like usual, there’s only the options with skinscash, 7/11 cash, etc. it only started doing this today. i’ve had no recalled purchases AFAIK, I have 2FA and Gaijin app, everything looks normal.
It would only let me pay with paypal and everything else down to 13 GJN, so I did, and now it won’t. I’m blocked all the way down to 1 GJN. My paypal is linked to a debit card. Any fixes?
2 Likes
I would contact support for help with any finance related issues. You can find support and instructions on how to contact them here: https://support.gaijin.net/hc/en-us/articles/360000262858-How-to-submit-a-support-request
They do not have a selection for this problem.
1 Like
Actually, make sure you’re not doing it in the Steam overlay. If you do it in the Steam overlay, it only gives Steam as an option.
When I went through my browser, I had all the options again.
Using a bank card, PayPal, Amazon Pay, Google Pay, AliPay, WeChat or Steam you can top-up the account balance with an amount not exceeding double value of all your purchases for that account within last 12 months (minus any GJN replenishment already made over last 12 months). In case of Steam replenishment, only purchases made at least one month before the replenishment date are counted. this seems to be why… this is beyond stupid, oh you want that vehicle thats only availibe throught the market oh well guess you have to spend that exact amount on GE etc first??? like I have to be wrong right? am I reading it wrong?