False Positive: Kicked for "Running in a Virtual Machine" (Not using a VM)

The Academy - Players helping Players
,
1

20251114220252_1
20251114220252_11920×1080 152 KB

Hello everyone,

I was just kicked from a match (in the middle of the game). The exact error message I received was:

Disallowed program vm

I want to report this as a false positive. I am not running any virtual machine or disallowed program.

Context & System Information

I am not running the game inside a virtual machine.

However, I do have virtualization software installed on my system for academic use, which I suspect Easy Anti-Cheat (EAC) is incorrectly detecting and flagging as “vm”.

Specifically, I have:

  • Oracle VM VirtualBox
  • Windows Subsystem for Linux (WSL2)

Neither of these programs were active or running when I was kicked from the game. This appears to be a false positive triggered simply by their installation.

Questions

  1. Is this a known issue with a recent EAC update confusing these (inactive) background components for an active VM?
  2. Has anyone else received a “Disallowed program vm” kick recently?
  3. What specific logs (game logs, launcher logs, EAC logs) can I provide to help the developers investigate this?

Thank you for your help.

2

Try to close your VMs every time you play.