Ever since earlier this month, crashes after every match

Community Technical Support
1

the game keeps crashing when I got to “return to hangar”. This has happened no matter whether I do any of the following:

  • change graphics settings
  • reinstall the game
  • update my graphics drivers
  • change compatibility settings.

There’s always an error that pops up saying that something went wrong with my ntld.dll file’s interaction with the game. At this point I’m on the verge of giving up on the title even though I’ve got more than 2,000 hours and around 70 bucks into it.

Please, let me know what information about my error I need to provide in order to get assistance, and I’ll be happy to provide it. I have no idea why this just randomly started happening.

2

image

3

2025_06_23_22_55_57__19264.clog (4.9 MB)
here’s a clog file that should show the problem near its end.

4

corresponding .dmp file
15f68065-9cc7-4dba-b739-d17292ac97a4.dmp (2.9 MB)

5

Hi,

Try and remove any custom hangers you have (if you have any)

If you have none and you’ve checked integrity of the game files then post here; Community Bug Reporting System

That’s where you can submit the log files for the team to check.

1 Like
6

alright, did both. No custom hangar. I’ll move to submit to the bug reporting system. What kind of response time can I expect through that system?

7

I found some old issues a year ago in which they responded quickly, I can’t comment on the time-frame as they could be currently busy with issues relating to the update or otherwise.

But they are pretty active.

8

ok, here’s my report https://community.gaijin.net/issues/p/warthunder/i/Ehy78YWzGTwD

9

Keep an eye on that page, If they need additional info they will state what’s needed.

Hopefully they can offer a sollution o/

1 Like