When you do a bug report, they ask for all information from your pc? Obviously, I am not going to do that. If an enemy in game kills you, then constantly crew locks you. near enough evvery single game. That’s a game issue, not a pc issue.
NOW, if i was having graphics issues, then yeah sure maybe i would.
Depends on the issue you are reporting, it’s not required for every type of report.
Not only that, i wonder what type of Personal information you think they are asking for?
they dont ask for your PC specs for game issues though?
Brother, I assume you’re playing this game on Windows, so all your private information is already in the hands of much worse entities than a Russian game provider.
dxinfo will show everything ‘hardware’ on your PC in amongst its other info.
i am well aware, gaijin does not require you to submit dxinfo for a problem like this though
They do for a bug report on the issue tracker.
there is notably not a big red required star next to it
It’s a wanted thing, if it weren’t wanted the field wouldn’t be there.
What is with everyone trying to argue and make out I’m wrong or something for answering a thread they weren’t involved in?
thats not how this stuff works, for making a system to deal with customer/player bug reports you have to require anything you could ever need to solve the bug report, otherwise you never get the data you need
its there because it makes it easier to make the website and its superfluous to remove it for only some things
It’s there to be used… Fact is the file doesn’t even have anything crazy private in it anyway so this is all about nothing.
It’s not that hard to have it stashed, and updated when needed.
Only the fields marked with a red star are required. the rest are asked for as extra info but are not required for that specific issue you are trying to report. So for a graphical issue for example the DxDiag, screenshot and clog are all required, but for game mechanics only screenshot is required. (The top three are always required as far as i know)
Still there for use, and as I mentioned, nothing serious is even in the dxdiag file.
I wrote an month ago an report for it, it got ignored…
https://community.gaijin.net/issues/p/warthunder/i/9WYkGpSOQBup
Have you asked a Tech Mod about it?
True, It’s just detailed hardware info and driver versions and things like that. I don’t even think it contains any personal identifiable information.
I asked 2 diffrent, no reply
They already have root access to your machine LOL.
Asking for the files is a gate keeping device to keep down the number of “rage complaints”.
Have you tried using the backup and seeing how it goes after that?
I think the leaving prior to the 6 minute mark would be a crew lock anyway possibly. (Even those other vehicles available in the lineup would also add to that causation)
Just keep adding more of them to the original message (instead of sending a new one), maybe 1-2 more per 1-2 days or so. That way you preserve the date of the original message and it doesn’t look like a new request. You can find the list of them here: ( Who is who and Reporting Procedure ), note not to add the seniors until none of the others answer or can help you.