Crash with Critical Error Freeze Detected 8111000A and Fatal Error from aces! Ordinal0 stack frame 7

[octavian_swanson]

An update about two months ago has prevented me from playing War Thunder. The update will crash after entering full screen mode which made collecting this information more challenging than normal.

I am going to flood this message with information as the cause is not clear and I gather from other posts that more than a few other people are having the same issue.

(I have removed full screen to be able to collect the following screen shots.)

Upon game launch from Steam and after the initial splash screen, I will get this window:

Fatal Error:

Next:

Task Manager reports this activity by the War Thunder Client during these windows:

Event Viewer Reports these two errors:

This is my dxdiag.exe report (truncated due to size restrictions):

---

System Information

  Time of this report: 11/3/2023, 07:58:05
         Machine name: LAPTOP-0NGS3VED
           Machine Id: {F4C97892-2F8E-41A0-B901-24B2CAE10485}
     Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
             Language: English (Regional Setting: English)
  System Manufacturer: ASUSTeK COMPUTER INC.
         System Model: ROG Strix G531GT_G531GT
                 BIOS: G531GT.308 (type: UEFI)
            Processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
               Memory: 16384MB RAM
  Available OS Memory: 16236MB RAM
            Page File: 12861MB used, 4725MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 120 DPI (125 percent)
   System DPI Setting: 120 DPI (125 percent)
      DWM DPI Scaling: UnKnown
             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode

---

DxDiag Notes

  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
      Input Tab: No problems found.

---

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---

Display Devices

       Card name: Intel(R) UHD Graphics 630
    Manufacturer: Intel Corporation
       Chip type: Intel(R) UHD Graphics Family
        DAC type: Internal
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_8086&DEV_3E9B&SUBSYS_106F1043&REV_00
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8245 MB
Dedicated Memory: 128 MB
Shared Memory: 8117 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.594727,0.361328), Green(0.345703,0.554688), Blue(0.157227,0.106445), White Point(0.312500,0.328125)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: NCP002D
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igd12umd64.dll
Driver File Version: 26.20.0100.6911 (English)
Driver Version: 26.20.100.6911
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.6
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Displayable: Not Supported
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 5/27/2019 5:00:00 PM, 1887520 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-7DDB-11CF-0C69-0B30BBC2D735}
Vendor ID: 0x8086
Device ID: 0x3E9B
SubSys ID: 0x106F1043
Revision ID: 0x0000
Driver Strong Name: oem1.inf:5f63e53429d61c21:iCFL_w10_DS:26.20.100.6911:PCI\VEN_8086&DEV_3E9B&SUBSYS_106F1043
Rank Of Driver: 00CF0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 3
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 5.000X - 0.334X
MPO Media Hints: colorspace Conversion
MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 5.000X - 0.334X
Extension Drivers:
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_754d5cd72433d020\iigd_ext.inf
Driver Version: 27.20.100.9268
Driver Date: 02/05/2021
Driver Provider: Intel Corporation
Catalog Attributes: Universal:N/A Declarative:True
Component Drivers:
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A

       Card name: NVIDIA GeForce GTX 1650
    Manufacturer: NVIDIA
       Chip type: NVIDIA GeForce GTX 1650
        DAC type: Integrated RAMDAC
     Device Type: Full Device
      Device Key: Enum\PCI\VEN_10DE&DEV_1F91&SUBSYS_106F1043&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12079 MB
Dedicated Memory: 3962 MB
Shared Memory: 8117 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_4c9ded46d0fbe1f8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_4c9ded46d0fbe1f8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_4c9ded46d0fbe1f8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_4c9ded46d0fbe1f8\nvldumdx.dll
Driver File Version: 30.00.0015.1278 (English)
Driver Version: 30.0.15.1278
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 3.0
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Not Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 5/4/2022 5:00:00 PM, 714432 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x1F91
SubSys ID: 0x106F1043
Revision ID: 0x00A1
Driver Strong Name: oem32.inf:0f066de35b1e59d1:Section107:30.0.15.1278:pci\ven_10de&dev_1f91&subsys_106f1043
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E} {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C}
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

---

Sound Devices

        Description: Speakers (Realtek(R) Audio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_1043182E&REV_1000
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: RTKVHD64.sys
Driver Version: 6.0.8734.1 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 6/17/2019 5:00:00 PM, 6861904 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

---

Sound Capture Devices

        Description: Microphone Array (Realtek(R) Audio)

Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.0.8734.1 (English)
Driver Attributes: Final Retail
Date and Size: 6/17/2019 5:00:00 PM, 6861904 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

---

Video Capture Devices
Number of Devices: 0

---

DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Keyboard
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: G502 HERO Gaming Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC08B
FF Driver: n/a

  Device Name: ASUSTeK Computer Inc.
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x0B05, 0x1866
FF Driver: n/a

  Device Name: ASUSTeK Computer Inc.
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x0B05, 0x1866
FF Driver: n/a

  Device Name: ASUSTeK Computer Inc.
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x0B05, 0x1866
FF Driver: n/a

  Device Name: ASUSTeK Computer Inc.
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x0B05, 0x1866
FF Driver: n/a

  Device Name: ASUS Wireless Radio Control
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: G502 HERO Gaming Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC08B
FF Driver: n/a

  Device Name: HIDI2C Device
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x04F3, 0x307A
FF Driver: n/a

  Device Name: G502 HERO Gaming Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC08B
FF Driver: n/a

  Device Name: G502 HERO Gaming Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC08B
FF Driver: n/a

Poll w/ Interrupt: No

[Madkite]

Bump to this. I’m getting the exact same error on my desktop system that has totally different spec.

Have tried everything to get it working.

Have you tried this. When you start the game, before it can really load anything press the windows key so it brings up the windows start menu. Mine will load and go in to the hanger then.

But the moment I click on the game to select it. It crashes and I get that exact error.

It’s been months now and frankly I have given up on the Devs to help or fix it. Worked for 10 years but its just broken now on this PC. Tried different graphics card diver versions as as I had to because of a hard disk it even had a clean windows and WT install from scratch. Tried every suggestion I could find.

None of it made any difference. It simply wont run.

[NyanNinja26]

I haven’t had this specific error but I did just troubleshoot a similar one.

I do use the Steam version but my specs are a bit higher. I have always had my game on an external drive that hadn’t failed me thus far, but some things needed fixing or attention after I transferred it to a new PC that I had just built.

Although it worked fine for about a week, my game started crashing briefly after opening it up (sometimes it didn’t even start but Steam still said it was running) and my display would break, so I’d have to completely shutdown my PC. Switching the PSU off and on became a routine for me then. It did this no matter what driver or graphics settings I used. Using a DDU didn’t help, either.

But today I tried to just reinstall the game out of desperation. Now it works almost flawlessly, so if you haven’t tried that yet, there’s no reason not to.

In any case, try all of the simplest and easy solutions first before you try more complex and harder solutions. I wasted so much time and effort just because I neglected to try reinstalling the game, which took less than 15 minutes.

And if that doesn’t work, there’s plenty of other methods you can find online.

[NOOT-NOOT]

Im having the exact same errors. Started out of nowhere. Since then i even switched my entire setup but the error still remains. Even worse, it crashes mor freqently now. I also reinstalled everything and even reinstalled my pc but after that it works for like 3 matches and then its starts crashing again. I literally tried so many “bug fixes” but nothing seems to work.

[Flinck]

i also got this problem but gaijin couldnt help me with it or other people i think gaijin has to look to this problem

[Swissman83]

Since Today i have the same Problem, on Game in a Fight, Game Freeze and Crasht…

Works again= Download and Install new Nvidia Driver!

[Invader767]

update you drive game , i’m using nvidia and i just download it from here : https://www.nvidia.com/download/ , install and it working for me ( lasted driver game )

[SKERLETONN]

i reinstalled game, windows, drivers nothing helped, more than 1 month i have this fking problem