Connection Error: 80130182; Authorization Server Unavailable

Community Technical Support
1

So today ran on this issue, where i start?
Followed the damn guide on support
Asked Support some help and they answering me:

Anastasia
Today, 9:38 AM
Hello,
Thank you for contacting our Customer Support.
Please refer to this article: https://support.gaijin.net/hc/en-us/articles/200070361
Best regards,
Support Specialist (ISL)

Pick a think “Specialist” i have told i did already your instructions and still telling me “hey, refer this article for more information” …

And C’Mon!! Their answer is even more creep about it … not even an advice

Anastasia
Today, 10:05 AM
Thank you for your reply.
Your request has been forwarded to the relevant specialist for further investigation and resolution of the issue you have described.
Please note that adding new responses to this request or creating additional requests for the same issue will only push this request to the back of the queue, increasing the waiting time for our response.
Please wait for our response.
Please refer to the following information on the workflow of our Customer Support: https://support.gaijin.net/hc/en-us/articles/207256215 :
Due to increased amount of requests, we are obliged to announce that the waiting time will be extended, and the reply will be provided within 7 days.
Best regards,
Support Specialist (ISL)

Not even a damn idea what more i can do? other options? no question asking to look for some answers?
Nope, and still calls herself “Support Specialist” … support specialist my goshies!

From my end: things i have tried:

Restarted DNS (flush)
Changed it (from 1.1.1.1 and 9.9.9.9 to 8.8.8.8, 108.179.34.214, and 170.64.147.31) nothing works …
Rebooted device (Laptop)
Router (Reboot, change settings just in case something interference)
ONT G-PON (Reboot, change the settings to avoid interference)
Connected myself to the ONT via Ethernet
Tested even with DMZ
De-Activate Kaspersky
Reinstalled the game (just in case)

Nothing …

Seriously, first would like to see if there is someone knowing how to fix this
secondly, ask to “WarThunder and Gaijin” put someone who know be a support staff, man, called “Specialist” and dare to answer me same thing …
And for again god sake!
“Due to increased amount of requests, we are obliged to announce that the waiting time will be extended, and the reply will be provided within 7 days.”
7 Days for response for this support? … stop doing non-sense things and start fixing your damn bugs ¬¬ cause this is kinda weird, Steam don’t wanna login, and via e-Mail and Password don’t wanna login, so there is something weird going on, and since is not on my end, then is on yours, so FIX IT ¬¬

2

I’m gonna be one of “those guys” and just simply ask for some clarifications (as sometimes it actually helps). (i also want to clarify that as Game Master i only handle in-game chat and name bans, i have no extra knowledge of the game in connection to that title and any extra help/knowledge i have to offer is just on a personal level)

You say you did the things listed in the link, but in your own list further down of things you have tried you do not mention about half of the things listed in that link, have you tried all of the things listed in that first link they sent you?

The extra time is due to the amount of requests sent in, not “doing nonsense things”. Support aren’t the ones working on bugs either, they are different teams.

For any support ever it is standard to give the most basic help first as MANY (even those who have tried to fix things themselves) often miss some if the basic simple things to try (you know the stereotypical “have you restarted it” questions). If that doesn’t help then being referred to a higher level is the next step. Those things are normal and is going to be the case for any support you contact for practically anything in life.

1 Like
3

My “dear” Game Master, @Necronomica —

I’ve read the Error-80130182 article more than once, and here’s the reality:

Step 1:

“Reset Internet Explorer settings…” On Windows 11, Internet Explorer is removed by Microsoft. This step is obsolete for my OS — so following it is literally impossible.

Step 2:

“Make sure your firewall/antivirus isn’t blocking the game…” Already covered. My troubleshooting list included:

  • DNS flush and multiple DNS changes (1.1.1.1, 9.9.9.9, 8.8.8.8, 108.179.34.214, 170.64.147.31)
  • Full device, router, and ONT reboots
  • Direct Ethernet to ONT
  • DMZ test
  • Kaspersky disabled
  • Game reinstalled

Modern AV suites like Kaspersky take over Windows Firewall. Mine is configured to allow War Thunder screenshots proof attached.

Step 3 (ESET NOD32) I don’t use ESET, but I still tested the exclusions just in case. No change.

Here’s the key point: The error says “Authorization server unavailable”. That’s your infrastructure, not mine. I’ve escalated because I’ve already exhausted Tier 1/Tier 1.5 steps. I’m not here to break the .exe or bypass protections. I respect the rules, but I expect Tier 2 to actually investigate server‑side causes.

I’m not asking for miracles just for support to acknowledge when the client side is already ruled out and stop looping me through the same checklist. “Authorization server” means exactly that: your server, the one that decides if a login is accepted. I don’t control that process, you do. Let’s skip the nitpicks and focus where the problem actually lives.

After all this, Steam pushed a fresh update today, likely for the Sept. 1 event and suddenly I can log in again…(weird) That proves the issue wasn’t on my end.

Some of us only contact support after exhausting every possible cause from our device to the ISP. If it’s still broken, we know when it’s on your side.
Please don’t assume every player is clueless; some of us reach out only when there’s no other path forward.
This was one of those times.

4

What did you do to the game to break it this bad bro

5
Edit: My brain is a bit cooked... sorry, i thought of Edge... The solution listed still applies to that browser though as it is the standard for the operating system.

To my knowledge; no it isn’t? I have win 11 and explorer came with it as standard. What browser did you get as standard instead?

Your list includes “Kaspersky disabled” , does that not automatically re-enable the windows firewall?

Your list also do not mention opening router ports as listed in the link.

This is not inherently the case. If it was a War Thunder issue then a lot more players than just you would have this issue (it might still be something on War Thunders side but the chances are lower when only a select few are affected).

This error occurs when your system cant reach the server, the cause of which can be both on your side and theirs. It isn’t automatically a War Thunder issue.

Every support ever assumes this as a standard, hence the escalation process. 90% of calls to any support and/or customer service is solved at first level as it’s just “have you restarted the device” and then problem is solved sort of things. This is not unique to War Thunder.

You’re not even through the entire support process completely according to the screenshots as you have been referred onward to someone with more knowledge that might be able to help you.

PS.
Since you write “you” and “your” i wanted to repeat this part:

6

Best fix: Reinstall the game

7

ask them to bring out their senior specialist he will give clearer answer and reply immediatly

8

They’ve already tried that: