Can't start the game after the "Ninth Wave" update

Community Technical Support
22

i do feel for you…i bought a tank i want but cant login. the same problem

23

Samr problem still can’t log in

24

I can’t login in either. I’m going to lose my year’s streak!

25

Download warthunder mobile on your phone and log in, your streak will be maintained if you log into it with your gaijin account

1 Like
26

Also try starting the game in dx12 mode

1 Like
27

Yeah same issue, tried everything, didn’t work.

Waiting patiently for devs, I thought this was my laptops problem and started panicking that I broke my gpu lmao.

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28

Does not work, works sometimes, it works for me for a bit and drive overhung next time you open it, ended up asking google gemini for help, but when the game start up the graphics are buggy, there is lines all over my screen

29

ok now try closing the game and reopening it, won’t work, at least for me, starting up the game feels like starting up a 1980 lada that has been sitting in a metal shed for 50 years

30

if dx11 don’t work let alone dx12, dx12 needs more performance to run the game, if dx11 don’t work it’s the games fault, but google told me to go to console and change one of those lines, just take a screen shot of your problem and ask gemini, it lowkey helped me start up my games after I restart my pc like 5 times

31

Whats not so great is that our premium time from the DDOS attack has now run out… meaning that all our boosters and premium time is gone. Gaijin will you fix this?

much thanks

32

My account is through steam - I can’t sign in

33

What do you mean “can’t sign in” ? Isn’t the game letting you log in? is it crashing? does it say that you are disconnected? does it say that you are inputting the wrong login details?

34

After opening from steam it starts the game, but after it says login successfull it crashes and I also get the two error boxes:
One with “Critical Error”, "Unable to recover 3D device. Try updating/clean installing the video driver. [8111000D].
And one with “FATAL ERROR”, “can’t reset 3d device…”
I also have intel graphics and it ran perfect on Wednesday.
Help please

1 Like
35

Try to launch in dx12 mode

36

Try launching in dx12 mode

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37

Tried in 11 and in 12 it is the same 😔

1 Like
38

Here is the accepted bug report for it :
( Community Bug Reporting System )

Apparently some users have gotten it to work by downgrading their graphics drivers to the previous version.

39

It works when I use ULQ and crashes if I ever use anything else. Incredibly broken update, this needs to be the top of the priority list.

1 Like
40

Best you can do is upvote the accepted report that i linked, the more votes it has the more visible it becomes for the developers (and i think also goes up in priority).

2 Likes
41

no fix yet?