Hey, So i recently started playing the game and today i bought 7 day premium and was having fun as a beginner after few hours i joined Ground Realistic Battle after the 3rd match i died and i clicked “Leave to Hanger” then after going to hanger i clicked “Battle” but i got the lost connection popup 2-3 times so i switched modes to Air Arcade and the match started fine but mid flight after few seconds i got kicked with a popup message saying UnSporting Behaviour EULA 3.2 Paragraph i have no idea what i did and i got no team kills can you guys tell me?
Hello,
Please note that forum moderators and community members do not have access to account investigation data, anti-cheat logs, or ban records. As a result, no one on the forum can review, overturn, or verify a ban.
If your account was permanently suspended under EULA section 3.2.3, the only way to appeal the decision is through Gaijin Support. Support staff are the only team authorized to review anti-cheat detections and account security records.
For security reasons, Gaijin generally does not disclose the specific detection methods or evidence used in anti-cheat investigations. This policy is applied consistently to prevent abuse of the detection systems.
If you believe the ban was issued in error, or if you suspect your account may have been compromised, please continue working directly with Support and provide any relevant information regarding account access, login history, connected devices, or software that may have been running on your system.
Unfortunately, the forum is unable to assist further with ban appeals, and any final decision regarding the account remains with the Support Team.
Contact support - no-one on here can do anything about it.
so where and how exactly do i contact the support?
aight thx also can ExitLag be the reason for the ban?