Hello,
I have just received a permanent ban on my account. I got it for allegedly using third-party programs at a time when such a situation did not happen on my part. Perhaps it was the fault of a player from Turkey who hacked into my account some time ago. If the use of these programs was caused by the hacking of this player, then it is your and your security problem, not mine, so please respond as soon as possible and unblock my account.
Your account wasn’t hacked, you probably shared your account with someone in another country and got banned.
What if I didn’t share it with anyone?
Posting here serves no purpose.
Contact support.
No one on the forum will be able to answer any of your questions or help you in any way. Support are the only ones with any insight into cases of this kind. You can find support and instructions on how to contact them here: https://support.gaijin.net/hc/en-us/articles/360000262858-How-to-submit-a-support-request
Regards
Senior Game Master
Necronomica
