➤ To request help regarding a Chat Ban, please contact a Game Master via Forum PM.
➤ To request help regarding a Name related Account Ban, please contact a Game Master via Forum PM.
➤ To request help regarding a Team Kill related Account Ban, please contact a Game Master via Forum PM.
➤ In case you suspect someone else took control over your account (and got it into trouble…) please contact Support .
➤ To request help regarding Finance related Game Bans (“negative credit card balance” issues) please contact Support .
For detailled information on how and when to report a player in-game for observed or suspected forbidden behaviour, please refer to this Guideline .
Please note that any issues that do not fall under the above mentioned cases can not be addressed by the Game Master Team.
1 Like