Account Banned

Account was banned, asked to change name and find someone here that can help

For all account-related matters, please contact support.
https://support.gaijin.net/hc/en-us

yes it refers to the game masters but the link says that the page is not found

Was your account banned because your nickname was not authorized by the charter?

To contact the game masters, send them a PM.
Here is the list of game masters:
https://forum.warthunder.com/u?group=Game%20Masters&order=topic_count&period=yearly