How long did it take for them to begin with the process? I’ve send my request on Sunday, received an answer on Monday stating that they forwarded my request to the specialists on that topic. Now it’s Wednesday 3:30p.m. CET and they still haven’t replied.
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if you buy premium account with ge will it reset
Does this Include already bought ones?
No
@gromvoiny I made a support ticket on Monday and got a reply on Tuesday saying my request has been forwarded to a relevant specialist but I haven’t heard anything since. Is this response time normal?
Yeah same man. I don’t care how long it takes I just wanna play warthunder
wait a second. Do you play on Playstation, if so is it the same the name
Yeah I play on Playstation. Name is also the same.
aha, waht a weird occurance, i havent played with in a while, my name is also the same, last i played with you was during some naval battles. Id say we both have made great progress since then, ive started to reach top tier in 4 nations and am hoping that naval gets better.
Three days already I can’t log into my account.
You have to wait until it’s processed. Please don’t create any additional support tickets as this will automatically place you to the end of the line.
Here goes my experience: pretty straightforward, no problem at all:
I sent the request on Saturday, understandably they replied on Monday, letting me wait for the Specialist in a few days. On Thursday the Specialist asked me if I accepted the TOS regarding the account change, which I promptly replied. On the same day the Specialist replied saying that the operation had started and I had not to login until it was over. The next day, today, they told me that the account transfer was done and I can gladly confirm. I have basically never replied unless they told me to, so not to loose the priority as gromvoiny said.
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Wtf happened to my account name? Oh, it happened to others as well!
how smooth was the process? im currently waiting for the correct specialist to respond to my ticket.
Very smooth, literally just wait for a response. They also send you an e-mail each time they reply on your ticket. In a few days it will be done.
nice and they do? i’ve never received an email so im forced to check every day
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Check your spam folder sometimes emails get sent there. They will ask you if you followed the direction and consent to the rules ( basically this is a one way transfer ) then they process it. took 4 hours or so for them to finish mine. I got an email at 12:30 am my time saying they will start the process and around 4:40am got an emails saying its done all be fore i woke up for the day lol.
The only issue now is i cant log into the forums with main account. So the crazy name is the name that is linked to the console account. so i logged out and try to log back in with the new pc account ( same email ) and i get this
Currently waiting for a specialest to get back to me. I have no other issues logging into the game or war thunder live. Also spent time in the market place looking around lol
nope, not a single email other than someone replied to my comment on the forums or me logging in on a new browser.
im also waiting for the specialist. hope it wont take much longer tbh as i need to gamble
same as the other dude, i got a response on tuesday and checked my email and still nothing, hopefully they can get back to me soon
wont be until at least monday they are gone for the weekend