Same here. Probably just need to let them do the work and it should go thru
It’s wrong and we fixed the support article text.
Premium time from packs on Xbox does carry over (if it was active at the moment of unlinking). But any GE you have left on the account you have to spend before the process starts.
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How long does the account unlinking process take once it starts ?
when i got the email that it was started, it took a few hours. They started it and finished it before i even woke up for the day, but i can be take a day or two.
Lucky. Hopefully they get mine done before or by friday since i submitted one on sunday
Well lucky me then. Almost all of my premo time was from 2 packs I bought when Microsoft was doing a sale on them. Thanks!
How long did it take for them to begin with the process? I’ve send my request on Sunday, received an answer on Monday stating that they forwarded my request to the specialists on that topic. Now it’s Wednesday 3:30p.m. CET and they still haven’t replied.
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if you buy premium account with ge will it reset
Does this Include already bought ones?
No
@gromvoiny I made a support ticket on Monday and got a reply on Tuesday saying my request has been forwarded to a relevant specialist but I haven’t heard anything since. Is this response time normal?
Yeah same man. I don’t care how long it takes I just wanna play warthunder
wait a second. Do you play on Playstation, if so is it the same the name
Yeah I play on Playstation. Name is also the same.
aha, waht a weird occurance, i havent played with in a while, my name is also the same, last i played with you was during some naval battles. Id say we both have made great progress since then, ive started to reach top tier in 4 nations and am hoping that naval gets better.
Three days already I can’t log into my account.
You have to wait until it’s processed. Please don’t create any additional support tickets as this will automatically place you to the end of the line.
Here goes my experience: pretty straightforward, no problem at all:
I sent the request on Saturday, understandably they replied on Monday, letting me wait for the Specialist in a few days. On Thursday the Specialist asked me if I accepted the TOS regarding the account change, which I promptly replied. On the same day the Specialist replied saying that the operation had started and I had not to login until it was over. The next day, today, they told me that the account transfer was done and I can gladly confirm. I have basically never replied unless they told me to, so not to loose the priority as gromvoiny said.
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Wtf happened to my account name? Oh, it happened to others as well!
how smooth was the process? im currently waiting for the correct specialist to respond to my ticket.