Transfer of console-created accounts suspended until further notice

Community Technical Support Platform specific issues (PS4, PS5, Xbox, other)
1065

1] Your first point about why people are angry makes no sense since when you are on console you don’t have access to the market anyways.

2]our second reason is invalid since you don’t actually lose anything you bought since they make a copy of your account. I still sometimes play on my old console account and I still have all the stuff I bought up to the point of transferring my account

3] Also trying to say using ChatGPT to make a program to fix this makes no sense since you should never rely on AI to do your work. On top of that they can not just make a program to copy accounts over since everyone’s accounts are unique. Like I had a slight issue with mine where they missed one of my tanks I had.

4] They have to talk to the console companies since they have to one request the account to be unlinked and two they have to get all your purchase history of what packs other things your bought to make sure they get all the right things to your account

1 Like
1066

It would theoretically be this easy, but in practise there are MULTIPLE data protection laws that has to be followed both within and outside the EU. Making an automated process that follow all regulations and laws isn’t as easy as it sounds. The program also has to be tested and validated so no users data is accidentally corrupted or deleted in the process.

Sure it can be done, but i don’t think it is as easy as you make it out to be.
And as they have stated themselves:

1 Like
1068

Maybe they sort the issues that make players want to transfer.

Work out how to give us access to market place, earn GE on external apps etc.

Then there would be no need to switch.

Cheers

1069

But there are a lot of companies with Games that support cross platform and has account transfering, and they doesn’t seem to have all these problems, I remember playing Destiny 1 and 2 on PS4 the moment i switched to pc, magic, account transferred in seconds, and we are talking about more than 6 years ago, also Blizzard does this and also Riot with cross platform account and purchases with same markets just to say some names, that’s why we are keeping annoying Gaijin about this situation

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1070

Is it hard that what he said it might be true, but the amount of money it would bring gaijin would surely outweigh the cost to set it up.

1071

I don’t get that you guys are talking about how transferring the console accounts to PC accounts would make gaijin money?

For now it’s an expensive manual process and automating it lawfully, bugless and cross-platform/Data-Language and data-types-wise would be a very high skill wise task for developers, the legal team and would take up considerable resources which could be used elsewhere. (As has been pointed out by others, the use of ChatGPT being considered is really funny to read though).

==> It’s expensive for Gaijin.

In making a console account you get acces to the store that has the vehicles and services which Gaijin has agreed to pay a cut towards the console manufacturer/the store owner (Microsoft or Sony). Nowhere is said that you get acces to the player-operated marketplace, and I don’t even think you can see the marketplace through the console client, unless they changed that last year. The marketplace was always a PC exclusive option, at first even separate from the steam client, untill they changed it so that steam users could buy all their stuff also directly without violating Valves ToS. (Which still also needed manual account transferring at first for some, unless I’m misremembering).

==> You can already buy whatever you could originally on your accounts’ store as advertised.

I assume that you’re saying that you and others may spend more on the game if they were PC accounts instead? But, for example in the marketplace, gaijin might not even make their money’s worth back for transferring your account. Notwithstanding the legal trouble for each individual player in the EU or other places with similar protection laws.

Matchmaking may be cross-platform, but the access to a lot of vehicles never was, nor will it be for the foreseeable future.

1072

hey do you guys know if it will ever be possible to make a pc account from my psn account? and if yes when?

1073

People link their accounts mainly when they switch from playing on consoles to a pc. Once someone can afford a pc to play the game on, why should they keep playing it on their console as well?
And once they are on pc, why should they still be limited?

This wasnt my second reason, but a continuation of the first. I never said youd lose your WT purchases, but rather what you bought in other Gaijin titles.

Prerequisites

  1. For technical reasons, we do not offer the unlinking for accounts that also played PC versions of our games (Crossout, CRSED, Star Conflict). If you are willing to sacrifice your progress/purchases in PC versions of those titles, inform support about this in your request.
  2. The email your Xbox-account is bound to has to be verified (you can check this in your profile at Gaijin Entertainment - Single Sign On), otherwise you won’t be able to reset your password and enable 2-step authorization once the unlinking is complete. In order for email to be verified, it has to be working address and you should have access to it. Please ensure it before proceeding with unlinking, this article might be helpful for you - https://support.gaijin.net/hc/en-us/articles/115005277969-Additional-e-mail-addresses-binding-Linked-e-mail-addresses-removal-Login-management
  3. You have to leave your squadron if you are a member of any. You will have to enlist back to it once the unlinking is finished.

ChatGPT is nothing more than an extremely advanced calculator. If you give all, and the correct, information it needs it can be surprisingly accurate.

Yes they can, easily. Everyone’s accounts are unique, but the structure that the info is saved to isnt.

And this was because someone, a person, made a mistake.
It has nothing to do with how difficult automating the process would be. And if anything an automated process would be less likely to make mistakes like this.

Gaijin already has all of this info. We are playing on Gaijin’s servers, not servers owned by the console companies.

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1074

Gaijin knows which accounts are located where, and is already handling our data.
When asking to unlink our accounts we are giving permission for Gaijin to manipulate the data gaijin has for that purpose which negates the laws put inplace to keep Gaijin from manipulating our data without our permission.

Tested and validated? From Gaijin? That would be a startling first.
But like any save editor ever made, simply make a copy, edit the copy, once you know everything is good then delete or store the original.

Gaijin has the manpower, they just dont want to work on this.
This automation should have happened along side the automation of the linking process.

2 Likes
1075

Because those of us with linked accounts have to buy everything through the console stores, which the console companies take a cut of.
If they unlinked our accounts, Gaijin would get the full amount without sharing any of the proceeds with the consoles.

The linking process has always been automated… It wasnt that difficult, or expensive, that Gaijin couldnt make that happen.

This is funny. No one has ever said they should take a direct copy of the results and use it.
ChatGPT would give Gaijin a starting point without having to start from scratch and hopefully save months of devolvement.
ChatGPT is a tool, might as well use it.

And yet Gaijin only gains by transferring accounts from, at a minimum, preventing the console companies from taking a share.

Nobody here has stated they wanted access to the marketplace while on console.
We are here because we are playing on PC, but still dont have access to it.

Yes, but console stores release stuff days, sometimes weeks, after it is for sale on the regular Gaijin store. And console linked accounts can not partake in any of the sales Gaijin has as we can not purchase anything from the regular store/game.

Marketplace sales were never gonna make their money back, nor was that even pointed out. Where Gaijin makes their money back is from removing the console’s cut from regular GE/pack purchases.

We are giving Gaijin permission to manipulate our data for this purpose which, just like when we gave Gaijin our info originally and gave them permission to keep it when we created our accounts, completely negates any legal issues.

Even on console you technically have “access” to all the vehicles through the loot boxes. But unlike buying one off the market place the loot box may only give you a .0000000001% chance at getting the vehicle.

1 Like
1076

Either way you have to link your account to use your console account on pc until you have it transferred. Once you have it transferred you have access to everything normal PC accounts have. As a game master said their is also laws they have to deal with. I know a bit about IT and some other things that take part in how doing transfers work. Automating it will just make things a lot more worse. I plenty of other games out there that have switched to a automated process to do things like this the communities instantly complain about more of the issues or wait times because the system gets overwhelmed. The system Gaijin has right now works. Just they either need to get a hell of a lot more people dedicated to doing it and/or people need to just understand it takes time. Ever since they started to allow account transferring they open for a bit and close a month or two later then open within usually a year. It’s not the best but it’s a hell lot better than a AI system that could easily get overwhelmed and cause bigger fuck ups

1078

could it open this year?

1079

Could it? yes
Will it? most likely not.
The dev has already stated they arent working on this at all as they are all working on more “urgent” tasks.

2 Likes
1080

how to transfer it?

1081

You cant at the moment

1083

Is there a history or something like that of when this service opened?

1085

Rather than whether it will reopen, I am more concerned about how we will be notified if it really does restart. Will they inform us in the discussion below or send an email? It would be hell if it reopened and I missed it because I didn’t know—Jesus, suffering has already come upon us（

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1086

The only way we will be “notified”, and how it has worked in the past, is a new topic will be made in the forum.
The Dev kept saying this topic would be edited, but that has never happened in the past.

If you arent paying attention, and checking for it each day, and you happen to miss it like i have then you are just out of luck.

2 Likes
1087

One thing I can’t understand is why I can’t buy sets (bundles) in the game the same way as golden eagles and machines for them in the research tree. I play on Xbox account on PC (console was sold)

1088

This topic was created when the service returned, right?