Not allowed to access account

I’m not allowed to enter my game, because I made a post that I didn’t know wasn’t allowed, what can I do to regain access?

➤ To request help regarding a Chat Ban, please contact a Game Master via Forum PM.

➤ To request help regarding a Name related Account Ban, please contact a Game Master via Forum PM.

➤ To request help regarding a Team Kill related Account Ban, please contact a Game Master via Forum PM.

➤ In case you suspect someone else took control over your account (and got it into trouble…) please contact Support .

➤ To request help regarding Finance related Game Bans (“negative credit card balance” issues) please contact Support .

For detailled information on how and when to report a player in-game for observed or suspected forbidden behaviour, please refer to this Guideline .

Please note that any issues that do not fall under the above mentioned cases can not be addressed by the Game Master Team.

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