Rptd: Ansel Super Resolution Photos Are Not "Putting Themselves Together" Correctly in 2K Resolution

[tankguy67 16]

# I have:

• Restarted the game: yes

• Cleared the cache: yes

• Checked game integrity: yes

• Disabled custom content: yes

# Game version

My game version: (2.13.0.14)

# Platform

PC/Windows

# Description

Super resolution photos in Ansel seem to not be going together correctly, see photos for what I mean by this. (only had this happen in 2k as that's the only resolution I use, it is possible this happens in other resolutions.)

# Steps to reproduce the issue

1. Open any replay

2. Open Ansel

3. Take a super resolution photo (of any size)

# Additional Information

I am using a 2k monitor in 2560x1440. I previously used Ansel on my 1920x1080 laptop and did not have this issue. 

# Affected vehicles

Not a vehicle issue

# Files

 

 

That is not another plane to the left, that is my (the grey) Phantom. Notice how the front of the plane is somehow placed to the left of the screen

Below is what the photo should look like (this is a regular, non super resolution screenshot) 

Here is another example of an Ansel super resolution screenshot with this issue

[tankguy67 16]

Is this ever going to be approved?

[KnightoftheAbyss 3,385]

On 19/12/2021 at 02:49, tankguy67 said:

Is this ever going to be approved?

We are volunteers.  We do this in our spare time.  Our 'real' employers(the ones that pay us) also need our time.  So do our families.   One day/week in not an excessive amount of time.  

 

ALL reports are triaged.  Thus those that are stopping folks from playing or those that have a wide, significant impact are dealt with first.  If you could not play, I am sure you would want us to handle your report with some urgency as well.

 

Where are all the files asked for in the template?  That is what it is there for.  Please follow the template this will speed the investigation process by us not having to ask for files and information that has been asked for already.

 

 

This should probably be in the Windows Graphics area too.

Quote

# I have:

• Restarted the game: yes/no

• Cleared the cache: yes/no

• Checked game integrity: yes/no

• Disabled custom content: yes/no

# Game version

My game version: (2.__.__.__)

# Description

Concise issue summary here. Only one issue per thread.

# Steps to reproduce the issue

1. (launch testflight in vehicle x in gamemode x)

2. (fire rocket x)

# Additional Information

Videos, links etc. Please do not use streamable.com.

# Affected vehicles

• (vehicle name)

# Files

You must attach these files:

• Screenshots taken using the in-game functionality [Windows, Linux, Mac]

• Replay or link to server replay (.wrpl or URL) with timestamp [All platforms

• Client log (.clog) [Windows, Linux, Mac]

• DirectX diagnostic file (dxdiag) [Windows]

• Performance profiler log [Windows, Linux, Mac]

 

 

 

 

[WivysBR 29]

# I have:

• Restarted the game: yes

• Cleared the cache: yes

• Checked game integrity: yes

• Disabled custom content: yes

# Game version

My game version: (2.13.0.44)

# Description

When trying to use the super resolution function of nvidia ansel, all the photos are cropped, it doesn't matter the map, the vehicle, whether it's in departure or in the hangar, the problem happens under any circumstance. This problem is already old and usually appears out of nowhere and also resolves itself out of nowhere (I've never seen the problem mentioned in any fix, so it actually resolves itself by accident).This time the problem started after the "Winged Lions" update and the same didn't happen in the Dev, it started to happen in the final version of the update. I decided to do the report after some research and find out the huge amount of people who suffer from the same problem and there is no solution available but to wait as I normally used to.

# Steps to reproduce the issue.

1. Open any replay (Or do it in the hangar and skip the other two parts)

2. Open ansel

3. Take a super resolution photo of any size

# Additional Information

https://www.nvidia.com/en-us/geforce/forums/discover/463197/ansel-bugs-in-war-thunder/

https://www.reddit.com/r/Warthunder/comments/qg6f7s/anybody_else_has_problems_with_nvidia_ansel_super/

https://www.reddit.com/r/Warthunder/comments/qjb48o/interested_if_other_people_have_this_ansel_super/

https://forum.warthunder.com/index.php?/topic/542796-ansel-super-resolution-photos-are-not-putting-themselves-together-correctly-in-2k-resolution/

Just examples of how the problem has already happened on different dates*

# Affected vehicles

• Not a vehicle problem

# Files

You must attach these files:

• Screenshots taken using the in-game functionality [Windows] (ok)

• Replay or link to server replay (.wrpl or URL) with timestamp (It's not necessary, the problem happens either in the replay or in the hangar)

• Client log (.clog) [Windows] (ok)

• DirectX diagnostic file (dxdiag) [Windows] (ok)

• Performance profiler log [Windows] (No problem)

2021_12_23_14_26_39__2184.clog DxDiag.txt

Edited December 26, 2021 by WivysBR
basic addition

[KnightoftheAbyss 3,385]

@WivysBR

 

Can you please check the forums before posting for issues similar to yours and add your information and files there, in future.

 

Thanks

 

Merged with existing report.

[KnightoftheAbyss 3,385]

Hi
  Thank you for your interest and help improving the game.  

Your information has been forwarded to the Developers for their consideration.  

If there is anything further regarding this report a Technical Moderator will contact you.

Thank you again for your support.