Rptd: FPS drops in multiplayer and vehicule test

[WARBIBI 0]

# I have:

• Restarted the game: yes

• Cleared the cache: yes

• Checked game integrity: yes

• Disabled custom content: yes

•  

# Game version

My game version: (2.9.0.38)

 

# Description

When I play, I have FPS drops whether in low, medium, high or maximum quality and in windowed mode. It happens randomly and I can lose from 10 to 50 FPS in one go (as you can see in the video) and it happens to me every game.

 

# Steps to reproduce the issue

1. Start a vehicle test or a multiplayer game

2. Play

# Additional Information

 

# Affected vehicles

• All

# Files

• Screenshots taken using the in-game functionality [Windows, Linux, Mac]

• Replay or link to server replay (.wrpl or URL) with timestamp [All platforms

• Client log (.clog) [Windows, Linux, Mac]

• DirectX diagnostic file (dxdiag) [Windows]

• Performance profiler log [Windows, Linux, Mac]

_info_for_gaijin_support_2021sep17__17_52_05.zip 2021_09_17_18_46_12__18548.clog #2021.09.17 18.57.31 Partie 1.wrpl 2021.09.17 19.11.10 Partie 2.wrpl 2021.09.17 19.28.52 Partie 3.wrpl 2021_09_17_19_47_14_9696.txt

[KnightoftheAbyss 3,385]

Hi,

   Can you please update your graphics driver.

 

Does the clog files have the Profiler tool running?

 

Can you also run a Trace Route please

    Click the Windows Icon (bottom left hand side of screen)  This will display the Menu options.
    Choose Run
    Type cmd  (this will open a command shell window)
    Type - tracert warthunder.com
    Press Enter
    Please screenshot and include the path result.

[WARBIBI 0]

Hello KnightoftheAbyss,

 

I use driver booster and it tells me that my graphics card is up to date.

 

I am attaching the requested files.

 

I wish you a good day !

2021_09_19_20_30_14__10604.clog

[KnightoftheAbyss 3,385]

I do not know what 'driver booster', but it is not telling you correct information.

 

You are running an NVIDIA card, your dxdiag indicates this is the installed NVIDIA driver.

Quote

Card name: NVIDIA GeForce GTX 1050 Ti   Driver Version: 30.0.14.7141  Driver Date/Size: 12/07/2021 02:00:00, 1056272 bytes

The current NVIDIA driver is:  Driver Version: 30.0.14.7196  Driver Date/Size: 27/08/2021 10:00:00 AM, 1056296 bytes

So I would suggest that you use GE Force Experience from NVIDIA, as it will notify you when the latest NVIDIA driver is released.

 

Did those clog files have the FPS Profiler tool running?(again)

If not, please carry out the process with the FPS tool running, after updating your graphics driver.

Thanks

[WARBIBI 0]

Hello,

I have upgraded my graphics card by GE force experience as you mentioned.

 

However, in the last clog file I gave you, I followed all the actions to do: i.e.

- I started a game and pressed alt+windows+f11
- I pressed f11 to save the information in the clog file
- I did the three parts as indicated on the post
- Finally I pressed alt+windows+f11 at the end of the three games to disable the FPS perfomance tool

 

Sincerely, WARBIBI

[KnightoftheAbyss 3,385]

Thanks for the file and information. 

Can you provide a screenshot of your graphics settings please.

Options > Graphics

 

Do you have an example of this issue happening in Test Drive?

 

[WARBIBI 0]

 

Hello,

Here are the requested screenshots.

As for the problem during the vehicle test, the FPS drops happen very randomly, some days there are none and some days there are a lot so I don't know what I can do to help you.

Edited September 22, 2021 by WARBIBI

[KnightoftheAbyss 3,385]

Has this issue got any better after the 24th September?

 

 

[WARBIBI 0]

Hello,

Since September 24th, I have fewer FPS drops but there are still a few.

 

[KnightoftheAbyss 3,385]

3 hours ago, WARBIBI said:

Hello,

Since September 24th, I have fewer FPS drops but there are still a few.

Okay, Thanks.

 

I will need new clog's, replay's etc (running FPS tool) and associated tracert's.

Can you screenshot the FPS drops in the game please and provide those screenshots as well.

 

Thanks

[WARBIBI 0]

Hello,

 

Here are the files requested.

 

[WARBIBI 0]

Here's the rest, but I can't upload some files due to their size.

2021_09_25_18_17_54_20740.txt

 

 

Edited September 29, 2021 by WARBIBI

[KnightoftheAbyss 3,385]

I have saved all the files in your first post(clog's replay's and text files).  You can now remove these to free up space.

 

For the Forum upload limitation:

Please go to your Forum Profile.  (Very top right hand side of this page - you will see your username displayed -next to Messages and Notifications)

Select > Profile Name > My Attachments (Left hand side menu) 

IF you have previous reports, which the Technical Moderator has told you that your issue has been reported to the Developers, then you can delete those files, as they were uploaded to the database.

Select the File(s) that are no longer required and Delete accordingly. 

 

Can you then add the new files for review.

 

Thanks

[WARBIBI 0]

Thank you for the information !

 

Here are the last files.

_info_for_gaijin_support_2021sep29__18_52_30.zip 2021_09_25_18_17_54_20740.txt 2021_09_29_18_03_45__2916.clog #2021.09.29 18.26.01.wrpl #2021.09.29 18.37.45.wrpl

[KnightoftheAbyss 3,385]

Can I ask you if you use NVIDIA Filters?

[WARBIBI 0]

I use no NVIDIA filters

[WARBIBI 0]

Did you see my message ?

[KnightoftheAbyss 3,385]

On 10/10/2021 at 18:49, WARBIBI said:

Did you see my message ?

yes, thanks

[KnightoftheAbyss 3,385]

Hi
  Thank you for your interest and help improving the game.  

Your information has been forwarded to the Developers for their consideration.  

If there is anything further regarding this report a Technical Moderator will contact you.

Thank you again for your support.