Store redesign - feedback and bug-reports

[gromvoiny 12,765]

Gaijin.Net Store

 

Please post here, your feedback is appreciated.

[El_Navaja 501]

Really nice design, but I think the price is a bit too small in the corner
 

Spoiler

Maybe if it the same size or closer as the current buy button, would be nice
 

Spoiler

 

Edited September 14, 2021 by iTzRaazor

[ToX1k_Sk0rp10N 1,034]

On mobile it's way more accessible and clean, i like it.

One bug though - I'm in Europe browsing European store yet when I click the snail in the top left corner it takes me to gaijin.net/ru portal and when trying to change the language it takes me to login page although I was logged in and loops the page each time I choose the account. Clicking the various game links takes me to the correct European pages though.

[TheCheshireCat 2,576]

I like it, I think it would be nice if you scrolled down it would load in more packs etc as currently there's not a lot being displayed on the main page. Maybe have the newest packs and biggest sales at the top and then have other packs etc down below.

[NoodleCup31 8,806]

If the bonus code button is so big at the top of the page maybe also give out more bonus codes

 

Jokes aside, I think premium acc and vehicles should change places on the homepage to make it more visible.

I'm pretty sure more people actually buy vehicle packs than premium time.

[qpranger 1,871]

Same problem as in the old design (which was more easy to navigate though, with the menu on the left instead of top): I can find no way to access temporary special deals like Phly Daily's Tigor figurine for 4.99. It may not be available now at all, but I could NEVER find it in the store WHEN it was definitely available. I could only see it if I had a special external link to it, which feels silly. There should be a clearly visible section for such stuff - ALWAYS.

Edited September 14, 2021 by qpranger

[wilusXD 436]

Gaijin can add a switch to switch between legacy and new designs like TSS webpage?

[gromvoiny 12,765]

21 minutes ago, qpranger said:

Same problem as in the old design (which was more easy to navigate though, with the menu on the left instead of top): I can find no way to access temporary special deals like Phly Daily's Tigor figurine for 4.99. It may not be available now at all, but I could NEVER find it in the store WHEN it was definitely available. I could only see it if I had a special external link to it, which feels silly. There should be a clearly visible section for such stuff - ALWAYS.

 

Those are hidden items, you can only access them by following the links from streamers channels. 

[relliK 3,222]

i like the look (and that's quite rare for me to say as i usually don't like any changes right away but need to get used to them first (or don't like them at all))

 

two small things though:

 

1. i went into the account management / profile and clicked through some things and came accross the purchase history. the date and time of the purchase

    seems to be misplaced on the pictures. they are in the upper right corner (instead of the lower right corner like the prices in the shop) in a very light grey

    font that is very hard to read (sometimes even impossible)

 

    

 

 

2. i opened the 'login history' and the first entry showed that i just signed into my account but... one hour ahead of my current time (back to the future ^^)

    i checked the 'country of residence' and sure enough it was correct. i'm from germany (it's ok for me to share this personal information) so we are on

    GMT+2 atm. i've never payed attention to it in the past to be honest so maybe it has always been Moscow time that has been shown and i have yet to

    receive a security notification email to see if it is the same on those - this isn't related to the new design =/ but i've just seen it so i mention it 8D

[Vonarian aka Ardeshir 2,871]

I love the new design, it's more stylish and modern-looking, good job

Spoiler

 

Take a look at the marked circles, they change image at the middle:

Seems like the value for timer is not synchronized with clock-wise timers.

Edit:

This page is the same as well

https://store.gaijin.net/storefront.php?category=WarThunder

Edited September 14, 2021 by VonarianTheGreat

[tangerine_flugel 457]

I don't know if it's just to show how discounts work, but for me the OF-40 pack is displayed as being on sale when it clearly isn't (Still has same price as regular Rank VI premium tank next to it)

 

Also, as others have said, maybe the price in the bottom right could be increased in size a little bit to at least the same font size and stroke thickness as the main vehicle name.

[gromvoiny 12,765]

25 minutes ago, tangerine_flugel said:

I don't know if it's just to show how discounts work, but for me the OF-40 pack is displayed as being on sale when it clearly isn't (Still has same price as regular Rank VI premium tank next to it)

 

It's a bug, 30% is only supposed to be shown for owners of M60 Ariete, we'll fix it. 

[Draconas19 1]

Big issue with new store, you now require people to link their payment accounts with Gaijin to proceed. Thats a no-no, it should always be optional only.

[SturmWerwolf 792]

Good work, I really like the redesign.

[magazine2 7,931]

Looks good, near perfect I say.

 

Because of that I've got some small "nit-pick" I guess, as it says Promo-code here, why not keep it standardized and make it "Activate code" which is on the User profile page:

 

 

 

Can we also get localized currency or option to change to different currencies on the store front? I'm in UK and we use GBP, USA uses USD, but the store is default to Euros. I know it can be changed during "checkout", but would be nice to have it on the storefront. 

[gromvoiny 12,765]

10 hours ago, Draconas19 said:

Big issue with new store, you now require people to link their payment accounts with Gaijin to proceed. Thats a no-no, it should always be optional only.

 

What do you mean, exactly?

[Stavroforos 15,310]

I like the much cleaner design! 

 

So far the only thing I'd personally prefer would be if the ribbon with Golden Eagles | Vehicles | Premium account etc. was a bit more prominent, it sort of blends in to the page too much and people might miss it.

[博麗霊夢 824]

1. The pack's contents introduction could not scroll.

 

2. The support of Chinese language gives short weight. Now if you change to Chinese language, you will see many of text strings still in English, or in MT Chinese, or in half Chinese and half English, that make the Chinese customers feel bad when purchasing.(I think we should not show our customers with the incompleted contents, that make us look quite unprofessional).

 

3. I suggest if possible, when trading, the text should be placed in middle, and should have some distance from the page top.

"You'are purchasing XXXX package, for x$", this string is on the top right(sorry I don't have screenshot but I remembered its position), very break the visual beauty.

 

PS: I like the new design of store, that's so cool, and give me the willing to purchase.

[efetenekeci 1,840]

Nice & updated. Looks more mobile friendly

[Draconas19 1]

5 hours ago, gromvoiny said:

 

What do you mean, exactly?

This "link Paypal wording continues through till you log into Paypal. if its incorrect wording then simply rectifying that will be good. but if you are required to link your Paypal account to Gaijin store just to purchase something I'd have serious issues with that.

 

Perhaps this is only for non US residents as my US friends aren't seeing this, I'm unsure.

[Draconas19 1]

6 hours ago, Draconas19 said:

This "link Paypal wording continues through till you log into Paypal. if its incorrect wording then simply rectifying that will be good. but if you are required to link your Paypal account to Gaijin store just to purchase something I'd have serious issues with that.

 

Perhaps this is only for non US residents as my US friends aren't seeing this, I'm unsure.

The Make Transaction button has returned.

Regards,

[gromvoiny 12,765]

10 hours ago, Draconas19 said:

The Make Transaction button has returned.

Regards,

We fixed it, yeah 

Thanks for reporting 

[ItDPupu 0]

I can't seem to find the tab that used to have pay via sms option it it. Will it be back or is it just gone for good? And I don't mean the option to pay for the normal packages 150, 1000, 2500 etc. but the old one that is located here and is outdated now I believe: https://store.gaijin.net/centili_mobile_wt.php

[Comrade Jeong DPRK 동무정 0]

When I am on the Buy Nickname Change page and click to buy it with GJN coins, I am just reverted back to the previous page. I keep my coins and I don't get the nickname change, so it doesn't seem to work anymore.

[a12344566789 0]

Dear staff, I have a very troublesome problem here.When I choose yes for everyone or yes, iwant.....  This prompt is always displayed. 

I tried to change the network agent, restart the computer, log in again and change the browser, but it didn't help. I was really worried:（

until now, I've tried again for 8 hours  .  please help me, dude