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READ BEFORE CREATING A REPORT: Creating a Useful and Valid Bug Report for All Xboxs


If you make a bug report under this section, you agree that your report may be trashed or locked if it does not contain a valid format.

 

Title

Your title should be minimal, and on point with description. It should also include Your game console name, and Version number of your war thunder client. Please do not use the tags [Feedback] [Investigating] [Waiting Reply] so on, You should only be using tags such as [Xbox 1] [Version Number] [Controls] [Input] [Keybinds] and so on. If you are unsure, just use the xbox and version tags only.

Good Examples

  • [Xbox 1 X] [2.1.9.0] [Controls] Plane flaps dot not respond to user input

  • [Xbox 1 VCR] [2.1.9.33] [User Input] Right Trigger does not work with user input

  • [Xbox 1 S] [2.3.0.1] [Controller] Right Thumb-stick is inverted on normal controls

  • [Xbox 1 VCR] [2.3.1.11] [Keyboard] Spacebar can not be bound to Drop Bombs

Bad Examples - Bad examples will result in your thread being trashed (as a last resort). 

  • [Xbox] [2] My jet doesnt want to use vtol :(

  • Fix game, it broken

  • i do not want to play with pc plebs

 

 

Check for other Reports before creating

 

To create a valid bug report, you must have as much detail as possible. Be descriptive, and do not combine multiple reports into one. You should check the forum for related bug reports already before making a report. This saves you time by adding on to other reports and creates more helpful cases with the technical team as a whole. Things get done quicker if everything is organized and done correctly. 

 

Remember this subforum is for xbox related issues only, these issues include, graphics, controls, and crashes, crossplay, fps issues,screen discoloring and so forth.

 

This section should not include game play issues, such as your jet engine is under powered, your wing broke off at a weird angle, a tree is in the middle of the run way, a bunker is unkillable. We have a dedicated sub forum for those issues here: Gameplay All Platforms

If you truly believe your issue(s) are related to the xbox console, proceed to make your report in the xbox section.

 

 

 

Assembling your Report

To create a Valid and Unique bug report , We'll need to gather some information. I have created a template for you below.

Spoiler

Game Console Name: 

Game Console Build:

Game Version:

 

Primary Issue:

 

Steps to recreate Issue:

 

Server Replay:

 

Images and Videos:

 

To get your console name and build number, please use this chart below. If you do not know when you bought your console, you can find the model number under the console or one the side of the xbox. There will be a big sticker with information. 
 

Spoiler






	Console Name				|	Build	|	Release Date

		Xbox Base
Xbox 1 v1					|	1540B	|	Novemeber 22, 2013
Xbox 1 v2					|	1541B	|	June 9, 2014
Xbox 1 v3					|	1542B	|	June 6, 2015
Xbox 1 v4 (Elite)				|	1543E	|	Aug 31, 2015
Xbox 1 v5					|	1544B	|	Sept 14, 2015
Xbox 1 v6					|	1545B	|	Novemember 14, 2015
Xbox 1 v7					|	1546B	|	Dec 1, 2015
Xbox 1 v8 (Elite 2)				|	1547E	|	Dec 19, 2015 - Final Revision



		Xbox 1 S
Xbox 1 S c1					|	1681	|	Aug 23, 2016
Xbox 1 S c2					|	1682	|	Sep 14, 2016
Xbox 1 S (Elite) c3				|	1683	|	October 1, 2016
Xbox 1 S c4					|	1684	|	Novemeber 19, 2016
Xbox 1 S (Elite) c5				|	1685	|	Dec 3, 2016 - Final Revision



		Xbox 1 S All Digital
Xbox 1 S Digital F1 (Base)			|	1690	|	May 7, 2019
Xbox 1 S Digital F2 (Elite)			|	1692	|	Dec 2, 2019
Xbox 1 S Digital F3 (Elite)			|	1696	|	March 17, 2020 - Final Revision



		Xbox 1 X
Xbox 1 X H1					|	1787	|	November 7, 2017
Xbox 1 X H2					|	1788	|	Febuary 2, 2019
Xbox 1 X H3					|	1789	|	March 17, 2020 - Final Revision

		Xbox Series X|S
Xbox S S					|	1882	|	November 10, 2020
Xbox S X					|	1883	|	November 10, 2020
Xbox S rev 1					|	1890	|	January  13, 2021
Xbox X rev 1					|	1893	|	January  21, 2021

Extra X|S IDs, These could be listed on the Tag on the underside
Xbox Series X - RRT-00010 and RRT-00003
Xbox Series S RRS-00010 and RRS-00003

! Note !
Due to the new Xbox Series X|S situations, There has been multiple revisions of the new xbox's motherboard and some specs are slightly different,
if you could, please provide the date you have purchased the new consoles, this will help provide a better undertsnating on your
version of the new X|S Consoles.
 

 

 

When uploading images, please use a website such as imgur. This will help archiving the images for later use for the devs when the final report is made.

Notes for video, please do not use Streamable or upload the videos to the forum, You can upload videos to youtube and unlist them, or since you have xbox, create a onedrive link so we can download the video and share with devs easier, make sure to remember to create a sharable link. You can also upload your video to the xbox dvr network and then use "https://xboxdvr.com" to find your upload (website syncs every 5 minutes so you might need to wait  tiny bit) you can link that video or download and upload to video that way too.

When describing your Primary Issue:

  • Be descriptive

  • Be accurate

  • Say what gamemode or area of the game it happened at

    • EG: Arcade ground, RB Air,

    • Include any maps names and areas aswell.

      • EG: Domination White Rock Fortress, Ground Grid Zone Square E3

  • Explain the events leading to your issue

    • Good Example:

      • When turning my plane and diving using right my right thumb stick, my left thumb stick would not respond until i release control of my right thumb stick.

    • Bad Example:

      • My plane no turn when using control stick

  • Link to server replay, You can find your replays here: https://warthunder.com/en/tournament/replay/

When describing the steps to recreate the issue

  • Be short

  • Be simple

  • Be accurate

  • Include any keybinds (if applicable) and make them in Quotes;(eg: "A Button", "LB" "RT")

  • Include anything you might have done during the step

    • Good Example:

      • 1. Started my plane using the "X" button 1 time

      • 2. I waited for my plane to start up fully while holding down "B" button for my breaks.

      • 3. After full starting, i released my "B" button to release my breaks and let my plane roll down the run way

      • 4. I used my flaps, "Left Bumper" to go into take off mode

      • 5. I pulled my "left thumb stick" down to pull up and used my "right thumb stick" to turn

      • 6. I notice my "left thumb stick" was not responding to input as i used my "right thumb stick"

      • 7. When i release control of "Right Thumb Stick" , my "Left Thumb Stick" regained control.

    • Bad Example:

      • I start my plane

      • I held my breaks until my engine was ready

      • I was taking off and pulling up and my controls were not working any more

 

 

 

Review your Report

 

Review your report before clicking post.

 

Example of a Good Post

Spoiler

Title: [Xbox 1 X] [2.3.1.33] [Controls] [Controller] Left thumb stick does not respond while using right thumb stick

 

Game Console Name: Xbox 1 X H3

Game Console Build: 1789

Game Version: 2.3.1.33

 

Primary Issue: When using the Left and Right Thumb-stick at the same time, left thumb stick has no more usability.

This happened on the map "Britain", "Air RB" , it was the "Operations" variant. Happened on the New Styled Runway for 10.7 air craft.

 

Steps to recreate Issue:

1. Started my plane using the "X" button 1 time
2. I waited for my plane to start up fully while holding down "B" button for my breaks.
3. After full starting, i released my "B" button to release my breaks and let my plane roll down the run way
4. I used my flaps, "Left Bumper" to go into take off mode
5. I pulled my "left thumb stick" down to pull up and used my "right thumb stick" to turn
6. I notice my "left thumb stick" was not responding to input as i used my "right thumb stick"
7. When i release control of "Right Thumb Stick" , my "Left Thumb Stick" regained control.

 

Server Replay:

[Link to replay url]

 

Images and Videos:

[Link to youtube]
[Link to screenshot of controls]

 

Example of a Bad Post

Spoiler

Title: [Xbox] [2.3] [feedback] Left thumb stick no work

 

Game Console Name: Xbox

Game Console Build: ?

Game Version: 2.3

 

Primary Issue: My left thumb stick doesnt work

 

Steps to recreate Issue:

I start my plane
I held my breaks until my engine was ready
I was taking off and pulling up and my controls were not working any more

 

Images and Videos:

[Link to some adfilled website]

[unreadble screenshot here]

 

 

Finalizing and Posting

Check over your report, double check misspells, or words that might of been placed by accident, (such as double "the the" happens)

Make sure one more time your report is not listed, or already posted.

Click the publish button and wait. Please note, replies do not happen within seconds, please allow some time for the moderation team to look over your report, and test out. We want everyone to have an enjoyable experience, and we are glad you took time to make a report. 

 

If you have previously made a bug report that was invalid, please remake the report using the guide above, I can give you the older report so you can make a new proper report from it.

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