Kim_Haewon 1 Report post Posted December 4, 2020 I got this error when launched through Steam, I couldn't even get until the hangar, it happened during loading screen. Share this post Link to post Share on other sites
apemax 388 Report post Posted December 5, 2020 Hello @Kim_Haewon, Could you please upload a .clog file from the same session as the error you are getting? As well as your full system information? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted December 8, 2020 (edited) Sysinfo: Clog attached. Edit: there was also a dump file generated. 2020_12_04_20_23_16__56600.clog 31067578-3e86-b726-154339f6-2bd2cd9f.dmp Edited December 8, 2020 by Kim_Haewon Dump file added Share this post Link to post Share on other sites
apemax 388 Report post Posted December 9, 2020 @Kim_Haewon, Thank you, I have added your files to the report. 1 Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted December 20, 2020 Soo, any info or news regarding this? Share this post Link to post Share on other sites
apemax 388 Report post Posted December 27, 2020 @Kim_Haewon, Are you still getting the same error with the latest version of the game? (2.3.0.48) Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted December 30, 2020 (edited) Spoiler Yes, I downloaded the latest patch and got the same error. There was no dmp file this time so I just attach launcher log and .clog. 2020_12_30_21_26_07_94376.txt 2020_12_30_21_27_21__94518.clog Edited December 31, 2020 by Kim_Haewon clarification Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted December 31, 2020 I tried your suggestion here, too, but to no avail. Share this post Link to post Share on other sites
wisemine 0 Report post Posted December 31, 2020 I get this same error, but only in full screen mode Share this post Link to post Share on other sites
apemax 388 Report post Posted January 20 @Kim_Haewon, @wisemine, Could you please switch to the WIP client (The "Use 'Work-in-Progress' client checkbox in launcher) and see if you still get the same error and crash? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 22 Unfortunately, I get the exact same error. Share this post Link to post Share on other sites
apemax 388 Report post Posted January 23 @Kim_Haewon, Right, Could you please upload the .clog and .dmp file from that crash? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 24 I have two clogs, i think the one that ends in 22072 belongs to the screenshot. After that i tried running in windowed mode (as wisemine mentioned that it only happens to him in fullscreen mode only), but got the second crash (22915). I didnt get a dmp file. 2021_01_22_21_29_44__22072.clog 2021_01_22_21_35_04__22915.clog Share this post Link to post Share on other sites
apemax 388 Report post Posted January 25 @Kim_Haewon, Thank you, Could you please post up to date system information? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 26 Sure, here it is. Share this post Link to post Share on other sites
apemax 388 Report post Posted January 26 @Kim_Haewon, Thank you, Could you please post the output of this command? glxinfo | grep 'direct rendering' also could you please upload the output of this command in a text file? vulkaninfo You may need to install the "vulkan-utils" package fist for that command to work. Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 27 Output of vulkaninfo:vukaninfo.txt Output of glxinfo | grep 'direct rendering' direct rendering: Yes Share this post Link to post Share on other sites
apemax 388 Report post Posted January 27 @Kim_Haewon, Thank you, It looks like WT is using llvmpipe instead of your Intel iGPU, Do any other games/programs that use OpenGL/Vulkan work correctly? Could you please upload your latest Xorg log file? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 28 I think EUIV and Dota2 both use Vulkan, and they work without problems. Dota always writes "compiling shaders" and runs it for a long time, so I just close it, and is still fine. Here is my latest (today) Xorg log. However I haven't tried to run WT since last .clog. Xorg.0.log (and yes mouse occasionally just disconnects again, even after I put that to different port as per your suggestion here: ) Share this post Link to post Share on other sites
apemax 388 Report post Posted January 29 @Kim_Haewon, Right, Could you please run WT, Then upload the Xorg log from that session? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 29 Xorg.0.log Also the new .clog (in case you need it): 2021_01_29_20_31_10__18591.clog Share this post Link to post Share on other sites
apemax 388 Report post Posted January 31 @Kim_Haewon, Thank you, Sorry I was mistaken, WT is trying to run on your Intel iGPU, Could you please upload the .dmp file (If one was created)) that goes with that latest .clog file you uploaded? Share this post Link to post Share on other sites
Kim_Haewon 1 Report post Posted January 31 There was no .dmp file created. Share this post Link to post Share on other sites
apemax 388 Report post Posted February 1 @Kim_Haewon, Right, Thank you, I have forwarded this. 1 Share this post Link to post Share on other sites
