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Guest Tactical_NiBBa

Problems with email verification

I've spent a couple hundred hours on this game and I want to make sure I don't lose the account so I went to verify my email and when I get the option to choose account to verify, I get a blank box and I can't use the drop down box either. I just click continue and send an email over and I never end up getting the email anywhere. I know my email is right because I've used it for other gaijin games and says the email is still in use for this account. Would greatly appreciate some help.

war thunder problems.JPG

magazine2 (Posted )

Moved to Gaijin.net Store, Gaijin Market, Main Website, Forum, Live Problems & Advice.

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Did you check your spam folder in email?

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Yea checked it and still nothing, the only emails I've received from gaijin were for other games and I've gone through their troubleshooting page.

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So when you click the arrow in the drop down box you can't select your acc?

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Yup, can't select acc, but still lets me send an email which i never received.

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@gromvoiny No idea what this could be, perhaps you could help? Or perhaps you might need to contact support, dunno.

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Just now, magazine2 said:

@gromvoiny No idea what this could be, perhaps you could help? Or perhaps you might need to contact support, dunno.

 

Support should check with webteam about this. I have no idea. 

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Alright thanks for the help, I appreciate it, and I'll try contacting customer support.

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23 minutes ago, Tactical_NiBBa said:

Alright thanks for the help, I appreciate it, and I'll try contacting customer support.

 

Good luck, hope it gets sorted

 

Answered and locked

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