erginex 357 Report post Posted September 24, 2018 (edited) In such a game where people pay money, such an error is unacceptable. Edited September 24, 2018 by erginex 1 Share this post Link to post Share on other sites More sharing options...
io_i_oi 1,016 Report post Posted September 24, 2018 Looks like the top hat button is getting stuck. Did you try to re-calibrate the joystick? If you think it's a bug then read this: https://forum.warthunder.com/index.php?/forum/655-moderated-bug-reports/ 1 Share this post Link to post Share on other sites More sharing options...
erginex 357 Report post Posted September 24, 2018 1 hour ago, io_i_oi said: Looks like the top hat button is getting stuck. Did you try to re-calibrate the joystick? If you think it's a bug then read this: https://forum.warthunder.com/index.php?/forum/655-moderated-bug-reports/ All my systems are working properly. I also think that the plane rotates where the engine is off, I think the joystick settings are not related. Share this post Link to post Share on other sites More sharing options...
Developer Slend0r 236 Report post Posted September 26, 2018 Hello! Please provide .clog file from session where your issue occured. Thank you! Share this post Link to post Share on other sites More sharing options...
erginex 357 Report post Posted September 26, 2018 1 hour ago, Slend0r said: Hello! Please provide .clog file from session where your issue occured. Thank you! https://wetransfer.com/downloads/fa1baec4c9cb29db4f506cfbd113bcf720180926131318/58104cebede240c1d2db769b97b5401320180926131318/e8fe1a Share this post Link to post Share on other sites More sharing options...
erginex 357 Report post Posted September 29, 2018 (edited) I'm paying this game, but no one is interested in the problem I'm experiencing. I can't get my plane off the ground because of this bug. you do not have an effort to fix errors immediately. such an error is unacceptable. moreover this is not the first time I'm on the 3rd time and I'm the only one who takes this error. There are others. they can't record video like me because they don't have enough equipment. this error needs to be corrected at once. This mistake is a very big shame for you. it's completely nonsense that the plane reacts like a helicopter on the ground. clog file: https://wetransfer.com/downloads/a2e52fea6b49e2bc4767fbbc714e5ece20180929001027/cb10d2ee8163dd980903bbf9d3f1682520180929001027/d49d96 2018_09_29_15_07_38__20700.clog Edited September 29, 2018 by erginex 1 Share this post Link to post Share on other sites More sharing options...
ALIEN109 1,319 Report post Posted September 29, 2018 6 hours ago, erginex said: I'm paying this game, but no one is interested in the problem I'm experiencing Where was it advertised that paying would grant exclusive immediate assistance ? Also did you notice that a developer came to help you ? And finally why don't you use the forum attachments ? Third party site and archived files represent a risk and they are usually not accepted If you had to use it because you had too many files or they were too big then you are doing it wrong. Start the game. Create a test flight/custom battle or join a game. Reproduce the issue. Exit the game. Upload the latest .clog and it will be really small but will contain the exact info needed by devs to spot the problem If your attachments limit is reached you can delete some of them by checking your profile button in the top-right corner If you simply don't know about this feature then check the field to answer this topic. You should find a "Click to choose files" link once you start typing Share this post Link to post Share on other sites More sharing options...
Hellman_x 64 Report post Posted October 1, 2018 (edited) On 29/09/2018 at 02:51, ALIEN109 said: Where was it advertised that paying would grant exclusive immediate assistance ? Also did you notice that a developer came to help you ? And finally why don't you use the forum attachments ? Third party site and archived files represent a risk and they are usually not accepted If you had to use it because you had too many files or they were too big then you are doing it wrong. Start the game. Create a test flight/custom battle or join a game. Reproduce the issue. Exit the game. Upload the latest .clog and it will be really small but will contain the exact info needed by devs to spot the problem If your attachments limit is reached you can delete some of them by checking your profile button in the top-right corner If you simply don't know about this feature then check the field to answer this topic. You should find a "Click to choose files" link once you start typing The file limit is so small, you cannot even add a .clog file Also, they are never going to get their SL back for the repair costs. So, technically yes you have to pay. Edited October 1, 2018 by Hellman_x 1 Share this post Link to post Share on other sites More sharing options...
erginex 357 Report post Posted October 1, 2018 (edited) my problem is not to pay the repair cost of the plane as sl. the problem I'm having is that the plane turns like a helicopter in the airport. and there is no quick return to solve this serious problem. Look, there's a serious problem here. airplane is not taking off from the airport. There's evidence in the video. I have more to help with all the clog files I have with the winrar folder, I put the link to download with wetransfer. my goal was to help solve this problem quickly. But I was misunderstood for some reason. When I say I pay money, I'm talking about putting real money into the game as a customer. Who pays for a product or service is wrong? nobody. I'm well-intentioned and put the video to show the seriousness of the problem as evidence. There are other bugs in the game and you'll share them quite quickly under a new title. Edited October 1, 2018 by erginex Share this post Link to post Share on other sites More sharing options...
relliK 3,222 Report post Posted October 1, 2018 hasn't this been solved on the latest game version / patch (that just got released today) ?! A bug where when restarting an engine on aircraft, excessive torque was created has been fixed (source). source: https://forum.warthunder.com/index.php?/topic/427883-update-01102018-18121/ Share this post Link to post Share on other sites More sharing options...
erginex 357 Report post Posted October 2, 2018 12 hours ago, relliK said: hasn't this been solved on the latest game version / patch (that just got released today) ?! A bug where when restarting an engine on aircraft, excessive torque was created has been fixed (source). source: https://forum.warthunder.com/index.php?/topic/427883-update-01102018-18121/ I'll try it today. thank you. Share this post Link to post Share on other sites More sharing options...